excentos Case Studies

Douglas

Douglas | Personalized expert advice and individual Gift recommendations

  • Quick response time of the Matching and Recommendation Engine despite a product range of 35,000 products. Shared computing capacity, load balancing and single page apps guarantee high performance
  • Information about age, personality type and ocassion are considered. The recommendation behavior was developed in close cooperation with sales experts
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Sportscheck

Sportscheck | Deliever product advice like a real sales rep

  • web-based Product Guides for more than 10 product categories, such as sports, outdoor and fashion
  • strong omnichannel concept: Porduct Guides for desktop, iOS apps, smartphones. The instore product Guides use separat themes with different usability and advice concepts but relies on the same core of product data, recommendation behavior and content.
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Brother

Brother | excentos provides the entire Product Search and navigation for Brother

  • Quickfinder a quick search - for customers that know their desired product's requirements
  • Product Guides that advises customers step by step and leads them to the right product
  • Both solutions are based on the same data and recommendation behavior
  • A direct link to Brother's product database with automated data import
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Terralis

Terralis | Extensive digital expert advice with comprehensive explanations and tips for the individual building project

  • A highly flexible advisory process that allows customers to choose the depth and topics of the process themselves
  • Seamless integration into the Terralis website with a special focus on brand presentation
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Further case study in German

Vaude

Vaude | intelligente Product Guides für alle Outdoor-Fans

  • intelligenter Beratungsablauf, der alle relevanten Themen zur Kaufentscheidung abdeckt
  • nahtlose Integration in die VAUDE-Webseite und den VAUDE-Style
  • zusätzliche Inhalte für die Markenpräsentation dienen dazu, Themen wie Nachhaltigkeit besonders hervorzuheben
  • ein direkter Produktvergleich ermöglicht eine einfache Übersicht aller Facts
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Sportscheck

MyToys | Geschenkefinder führt durch das Sortiment und erlernt das optimale Empfehlungsverhalten

  • kategorie-übergreifender myToys Geschenkefinde unterstützt jeden Käufer - mit und ohne Vorwissen
  • steuerbares Empfehlungsverhalten: die Recommendation-Logik wird auf Conversion und Kundenzufriedenheit optimiert - und zwar zentral und unabhängig von konkreten Produkten
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Verivox

Verivox | Individuelle Beratung für alle Urlaubswünsche

  • sucht das ideale Urlaubsziel genau für die Reisewünsche - egal ob Familienurlaub, Sporturlaub oder Party-Wochenende
  • komplexes Daten-Handling über Millionen von Datensätzen
  • emotional gestaltete und sehr einfach bedienbares User Interface
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  • Mercedes-Benz
  • Saint-Gobain
  • Zeiss
  • BOSS
  • Toshiba
  • Verivox
  • Cyberport
  • Liebherr

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