Guided Selling & Digitale Product Guides

The Virtual Online Product Advisor

AI powered product advice
to make online shopping more efficient and customer focused
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The excentos Workbench

Build your Product Guides in 5 simple steps
and help your customers to find their perfect product

Start 30 Days Free Trial
Choose the user interface
which suits your product best

We offer a range of different themes,
all designed to optimize usability and user experience
See available themes!

Increased conversion

Higher session duration

More purchases

(6 months case study with segmentation of the entire shop traffic into visitors that used or never used the Product Guide)

We offer a range of product advice solutions
to suit the needs of your online business

Create a more efficient and enjoyable shopping experience for your customers

Pointing your customers in the right direction...

Say "Goodbye" to customers getting lost in endless search pages.

Product Guides provide your customer with a few relevant and easy questions which intelligently point them to their perfect product.
The effective & easy way to search

Empower your customers to find the right product by providing them with the powerful and easy-to-use excentos search tool.
Get to know your customer better

Find out exactly what products your customers want and generate more leads with artificial-intelligence based optimization.

With Lead Generation tools and Channel Solutions, you create flexible Digital Sales Process along every touchpoint with your customers.
The stress-free customer service alternative

A digitalized customer service allows you to provide your customers with 24/7 customer care and support.

With our clever chatbot, you can still track, manage and optimize the quality of your customer interaction.

Since the introduction of the excentos Product Guides, our return rate decreased by 8%. With only one Product Guide we were able to reduce costs by more than 200,000 € each year."

- SportScheck
The excentos Gift Finder leads customers three times more often to a buying decision than customers who do not use the Product Guide."

- myToys
excentos achieved 5 times higher conversion rates than any other search tool on our website. excentos Product Guides significantly increased our conversion and findability and improved customer loyalty and our product presentation."

- Toshiba

Optimize the product recommendations offered to your customers with the intelligent self-learing system.

Make online shopping more fun for your customers and personally guide them towards products which suit their needs best.

Tempt your customers with more suited products and watch your sales grow even further!

Product advice on the go! Whenever and wherever you need it, whether it be on mobile, desktop, email or instore!

Get in touch and a dedicated member of our team will be happy to help answer any of your questions.

Build your Product Guide for free! Our Workbench will lead you through the process step by step.