Redefine online shopping with Guided Selling
Guide customers with personalized advice
A range of solutions
to suit the needs of your Ecommerce business
For a personalized shopping experience which converts your users
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Helping your customers to find their perfect product
Your customers need advice. Product Guides ask your customers a few relevant and easy questions which narrow down their search. The user then receives individual product recommendations which are personalized and relevant to their needs.
Get your customers to the cart and watch your sales grow!
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The user-friendly way to search
Empower your customers to find the right product by providing them with the easy-to-use excentos search tool.
Customers are quickly led to their ideal product, and without prior knowledge of the product range.
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Get to know your customers better
Find out exactly what products your customers want, receive vital consumer insights and generate more leads with artificial intelligence based optimization.
With lead generation tools and channel solutions, you create a flexible and digital sales process along every touchpoint with your customers.
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The 24/7 customer service alternative
A digitalized customer service allows you to provide your customers with round the clock customer care and support.
With a chatbot, you can still track, manage and optimize the quality of your customer interaction.
Features
Discover why our comprehensive features provide the best product advice
Self-optimization
Create new sales knowledge and react to buying trends in real time with machine learning.
Personalization
Make online shopping more fun and interactive for your customers. Guide them to their perfect products.
Cross-selling
Tempt your customers with more suitable products and watch your sales grow even further!
Omnichannel
Product advice on the go! Whenever and wherever you need it, whether it be on mobile, desktop, email or instore!
