• Product Guides

    Personalize the online shopping experience with
    Guided Selling

    Try for free

    We are happy to hear from you!

    Would you like to know more about excentos Product Guides, our Services and Guided Selling?
    Then call us or write us an e-mail. We are happy to answer all your questions.

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  • AI-driven recommend-
    ations

    Increase revenues with digital product advice for your online customers

    Try for free

    We are happy to hear from you!

    Would you like to know more about excentos Product Guides, our Services and Guided Selling?
    Then call us or write us an e-mail. We are happy to answer all your questions.

    * input required

     
  • The Workbench

    Build and manage your Product Guides easily with our self-service platform

    Try for free

    We are happy to hear from you!

    Would you like to know more about excentos Product Guides, our Services and Guided Selling?
    Then call us or write us an e-mail. We are happy to answer all your questions.

    * input required

     

    Redefine online shopping with Guided Selling

    Guide customers with personalized advice

    A range of solutions
    to suit the needs of your Ecommerce business

    For a personalized shopping experience which converts your users


    • Helping your customers to find their perfect product

      Your customers need advice. Product Guides ask your customers a few relevant and easy questions which narrow down their search. The user then receives individual product recommendations which are personalized and relevant to their needs.

      Get your customers to the cart and watch your sales grow!

    • Produktsuche

      The user-friendly way to search

      Empower your customers to find the right product by providing them with the easy-to-use excentos search tool.

      Customers are quickly led to their ideal product, and without prior knowledge of the product range.

    • Digital Sales Process

      Get to know your customers better

      Find out exactly what products your customers want, receive vital consumer insights and generate more leads with artificial intelligence based optimization.

      With lead generation tools and channel solutions, you create a flexible and digital sales process along every touchpoint with your customers.

    • Customer Service

      The 24/7 customer service alternative

      A digitalized customer service allows you to provide your customers with round the clock customer care and support.

      With a chatbot, you can still track, manage and optimize the quality of your customer interaction.

    What do our clients say about us?

    • We saw significantly higher growth rates for all products integrated in the advisor compared to the overall product range. The excentos staff were always there to support us for any questions and helped us to get the most out of the platform.

      - Ortlieb

    • Customers who use the excentos Gift Finder are 3 times more likely to make a buying decision than those who do not.

      - myToys

    • Digital consulting with excentos is now an essential part of our marketing, and we are very satisfied with the results.

      - Vaude

    Features

    Discover why our comprehensive features provide the best product advice

    Self-optimization

    Create new sales knowledge and react to buying trends in real time with machine learning.

    Personalization

    Make online shopping more fun and interactive for your customers. Guide them to their perfect products.

    Cross-selling

    Tempt your customers with more suitable products and watch your sales grow even further!

    Omnichannel

    Product advice on the go! Whenever and wherever you need it, whether it be on mobile, desktop, email or instore!

    Latest news from excentos


    All news and blog posts

    Online shopping is changing
    Find out how your business can become a part of it!


    Let's talk about your project

    Get in touch and a dedicated member of our team will be happy to help answer any of your questions.

    Contact us

    Start your free trial

    Build your Product Guide for free! Our Workbench will lead you through the process step by step.

    GET STARTED