For a personalized shopping experience which converts your users
Your customers need advice.
Product Guides ask your customers a few relevant and easy questions which narrow down their search. The user then receives individual product recommendations which are personalized and relevant to their needs.
Get your customers to the cart and watch your sales grow!
Empower your customers to find the right product by providing them with the easy-to-use excentos search tool.
Customers are quickly led to their ideal product, and without prior knowledge of the product range.
Find out exactly what products your customers want, receive vital consumer insights and generate more leads with artificial intelligence based optimization.
A digitalized customer service allows you to provide your customers with round the clock customer care and support.
With a chatbot, you can still track, manage and optimize the quality of your customer interaction.
Since the introduction of excentos Product Guides, our return rate decreased by 8%. With just one Product Guide we were able to reduce costs by more than 200,000 € each year."
"Customers who use the excentos Gift Finder are three times more likely to make a buying decision than those who do not."
excentos achieved conversion rates five times higher than any other search tool on our website. excentos Product Guides significantly improved our findability, customer loyalty and product presentation."
Digital advice — powered by the latest technology
Create new sales knowledge and react to buying trends in real time with machine learning.
Make online shopping more fun and interactive for your customers. Guide them to their perfect products.
Tempt your customers with more suitable products and watch your sales grow even further!
Product advice on the go! Whenever and wherever you need it, whether it be on mobile, desktop, email or instore!