• Digital Product Advice

    The Online Product Advisor

    Personalize the online shopping experience and
    increase your sales

    get demo

    We are happy to hear from you!

    Would you like to know more about excentos Product Guides, our Services and Guided Selling?
    Then call us or write us an e-mail. We are happy to answer all your questions.

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  • Workbench

    The excentos Workbench

    Build a Product Guide in 5 steps
    and boost conversion rates

  • Slide Themes Products

    Choose a user interface
    which matches your branding

    Different themes,
    designed to optimize usability and user experience

    See themes

We work with all kinds of
brands, retailers and industries

45%

Increased conversion

98%

Higher session duration

55%

Increased shopping cart value


A range of solutions
to suit the needs of your Ecommerce business

For a personalized shopping experience which converts your users


  • Helping your customers to find their perfect product

    Your customers need advice. Product Guides ask your customers a few relevant and easy questions which narrow down their search. The user then receives individual product recommendations which are personalized and relevant to their needs.

    Get your customers to the cart and watch your sales grow!

  • Produktsuche

    The user-friendly way to search

    Empower your customers to find the right product by providing them with the easy-to-use excentos search tool.

    Customers are quickly led to their ideal product, and without prior knowledge of the product range.

  • Digital Sales Process

    Get to know your customers better

    Find out exactly what products your customers want, receive vital consumer insights and generate more leads with artificial intelligence based optimization.

    With lead generation tools and channel solutions, you create a flexible and digital sales process along every touchpoint with your customers.

  • Customer Service

    The 24/7 customer service alternative

    A digitalized customer service allows you to provide your customers with round the clock customer care and support.

    With a chatbot, you can still track, manage and optimize the quality of your customer interaction.

What do our clients say about us?

  • Since the introduction of excentos Product Guides, our return rate decreased by 8%. With just one Product Guide we were able to reduce costs by more than 200,000 € each year."

    - SportScheck

  • "Customers who use the excentos Gift Finder are three times more likely to make a buying decision than those who do not."

    - myToys

  • excentos achieved conversion rates five times higher than any other search tool on our website. excentos Product Guides significantly improved our findability, customer loyalty and product presentation."

    - Toshiba

Features

Digital advice — powered by the latest technology

Self-optimization

Create new sales knowledge and react to buying trends in real time with machine learning.

Personalization

Make online shopping more fun and interactive for your customers. Guide them to their perfect products.

Cross-selling

Tempt your customers with more suitable products and watch your sales grow even further!

Omnichannel

Product advice on the go! Whenever and wherever you need it, whether it be on mobile, desktop, email or instore!

Latest news from excentos


All news and blog posts

Online shopping is changing
Find out how your business can become a part of it!


Let's talk about your project

Get in touch and a dedicated member of our team will be happy to help answer any of your questions.

Contact us

Start your free trial

Build your Product Guide for free! Our Workbench will lead you through the process step by step.

GET STARTED