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excentos Product Guides

Our powerful Guided Selling tools help your customers to choose the right product according to their specific needs. Increase your conversion rate, margin and reduce your return rate permanently.

We ♥ your products

We create the perfect Product Guides to promote your marketing and sales objectives.
No visitor leaves your website
without perfect recommendations
You offer a large selection of products? Your products need additional explanations but you want to lead your customers quickly to a buying decision? excentos Guided Selling technologies the perfect solution for you:

Achieve customer loyalty quickly and effectively with excentos Product Guides.

Benefit from our expertise - from the first idea to the development of the Product Guide to our continuous support and optimization with our SaaS model.
excentos provides expert shopping advice online

Do you want to increase your conversion, revenue and margin permanently? Do you want to reduce your rate of returns and improve your customer service? Then support your sales staff instore with expert shopping advice from excentos Product Guides.

Expert shopping advices - Anywhere and anytime

excentos integrates intelligent online Product Guides into your website, tablets, mobile-apps and instore to deliver expert advice whenever and wherever it is needed.
We are hiring!

Do you want to join excentos and shape the future of e-commerce? We are searching for individuals with a strong interest in e-commerce and with the spirit to continuously improve the world of online-shopping.

Take a look at our career opportunities

Higher
Conversion

Increased conversion rates of up to 45%
due to improved findability, personalized
recommendations and a unique customer experience

show all Conversion Features

reduced
returns

excentos understands your customers -
matching recommendations reduce your return rate permanently

higher shopping
cart values

Convincing expert advice of our Product Guides increase the willingness to pay - revenue and margin rise up to 50%

all Upselling Features

Benefit from our experience

Concept and
Design

User friendly
Experience

Integrated Product Data

Fast Support
& SaaS

excentos works with worldwide leading brands and retailers to shape the future of Online Shopping and Customer Service

Your system?

Customers about us

5 times higher conversion

"Despite our extensive product range, we wanted to lead potential customers accurately to the right product and to a buying decision. excentos solved our problem with powerful Guided Selling tools for product search and advice: excentos technologies achieved 5 times higher conversion rate than any other search method on our website.

Overall excentos significantly increased our conversion, findability, improved customer loyalty and our product presentation."

(Marketing Communication Manager, Toshiba Europe)
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8% reduced return rate

"Since the introduction of the excentos Product Guides, our return rate decreased by 8%. With only one Product Guide we were able to reduce costs by more than 200,000 € each year."

(Shop manager, OttoGroup)
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News

The Terralis Terrace Guide is online

Discover the perfect terrace decking with Terralis' new Terrace Guide

Potsdam, 06. June 2017. excentos develops the new Terrace Guide for Terralis, a private brand of Saint-Gobain, and convinces users with high-quality online advice for complex terrace projects.
Read more ...