• Digital Product Advice

    Digitale Produktberatung

    Optimieren Sie Ihren Online-Verkauf mit KI-getriebener
    Produktberatung und Produktsuche

    Free Trial

    Wir freuen uns von Ihnen zu hören!

    Haben Sie noch Fragen zu unseren Product Guides, Guided Selling oder unseren Services?
    Dann schreiben Sie uns eine E-Mail. Wir freuen uns darauf, Ihre Fragen zu beantworten.

    * Eingabe erforderlich

     
  • Workbench

    excentos Workbench

    Bauen Sie Ihren Product Guide in nur 5 Schritten
    und bieten Sie Ihren Kunden die Beratung, die sie brauchen

    30-Tage-Testphase
  • Slide Themes Products

    Wählen Sie das User Interface,
    welches zu Ihrem Produkt passt

    Wir bieten verschiedene Themes,
    jeweils mit dem Fokus auf Usability und User Experience

    Unsere Themes

We work with all kinds of
brands, retailers and industries

45%

Increased conversion

98%

Higher session duration

55%

Increased shopping cart value


A range of solutions
to suit the needs of your Ecommerce business

For a personalized shopping experience which converts your users


  • Helping your customers to find their perfect product

    Your customers need advice. Product Guides ask your customers a few relevant and easy questions which narrow down their search. The user then receives individual product recommendations which are personalized and relevant to their needs.

    Get your customers to the cart and watch your sales grow!

  • Produktsuche

    The user-friendly way to search

    Empower your customers to find the right product by providing them with the easy-to-use excentos search tool.

    Customers are quickly led to their ideal product, and without prior knowledge of the product range.

  • Digital Sales Process

    Get to know your customers better

    Find out exactly what products your customers want, receive vital consumer insights and generate more leads with artificial intelligence based optimization.

    With lead generation tools and channel solutions, you create a flexible and digital sales process along every touchpoint with your customers.

  • Customer Service

    The 24/7 customer service alternative

    A digitalized customer service allows you to provide your customers with round the clock customer care and support.

    With a chatbot, you can still track, manage and optimize the quality of your customer interaction.

What do our clients say about us?

  • Since the introduction of excentos Product Guides, our return rate decreased by 8%. With just one Product Guide we were able to reduce costs by more than 200,000 € each year."

    - SportScheck

  • "Customers who use the excentos Gift Finder are three times more likely to make a buying decision than those who do not."

    - myToys

  • excentos achieved conversion rates five times higher than any other search tool on our website. excentos Product Guides significantly improved our findability, customer loyalty and product presentation."

    - Toshiba

Features


Digital advice — powered by the latest technology


Self-optimization

Create new sales knowledge and react to buying trends in real time with machine learning.

Personalization

Make online shopping more fun and interactive for your customers. Guide them to their perfect products.

Cross-selling

Tempt your customers with more suitable products and watch your sales grow even further!

Omnichannel

Product advice on the go! Whenever and wherever you need it, whether it be on mobile, desktop, email or instore!

Latest news from excentos


All news and blog posts

Online shopping is changing
Find out how your business can become a part of it!


Let's talk about your project

Get in touch and a dedicated member of our team will be happy to help answer any of your questions.

Contact us

Start your free trial

Build your Product Guide for free! Our Workbench will lead you through the process step by step.

GET STARTED