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Experience Conversational Search
With Guided Selling, you dynamically lead your customers through the product selection process. Our digital advisors operate context-aware and use case-oriented to provide recommendations perfectly tailored to your customers' needs.
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Rollout to multiple markets
Our Guided Selling solution can be easily scaled and rolled out to multiple markets. The unique aspect here is that your digital advisor is built once in the excentos Workbench and can be deployed in multiple languages and with market-specific product feeds.
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Automate concept creation
Want to launch multiple advisors quickly? No problem! With our AI-based Concept Assistant, you can automate the generation of your advisor concepts.
Here's how it works: Simply input a few keywords related to your desired industry or product category, and the Concept Assistant takes care of the rest. In just a few seconds, you'll receive a comprehensive advisor concept tailored to the needs of your target audience.
Generate Customer Insights
With excentos Analytics, you measure the performance of your Guided Selling solution and gather valuable insights into your customers' behavior.
For instance, examine the click paths of your users to analyze selection preferences, or evaluate which products are most frequently purchased by specific user profiles to drive forward your product development.
Increase sales with Cross Selling
Enhance your recommendations with additional useful products and services to fill your shopping carts and thereby maximize your sales.
