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Next-Gen Guided Selling

Turn Data into Knowledge to Engage Customers and Enable your Sales Reps

Increase revenue
Prequalify leads
Shorten sales cycles
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Simplify. Engage. Convert.

Guide Customers Through Your
Product World

  • Turn your website into a digital advisor
  • Address each customer personally
  • Show each customer products that are relevant to them
  • Provide compelling purchase arguments
Product Finder
Sales Enablement

Make Product Knowledge Accessible

  • Create a central knowledge platform
  • Provide context-based answers to individual product questions
  • Guarantee a consistent and top-quality consulting experience

Customer Voices

Nothing speaks louder than the voices of our customers.
Here’s what they have to say about excentos Guided Selling Solutions.

We see that customers who use the excentos solution convert up to 5× more often and have up to 4× larger basket sizes.

Stephan Spijkers, CTO at Hauster

With excentos, we were able to quickly implement an effective solution that visibly increases engagement on our website.

Daniel Blömers, Head of Marketing at Servomold

In the vendor comparison, excentos’ solution impressed us with its technical flexibility, easy integration, and high scalability.

Steve Klempin, Head of E-Business at REISSER Schraubentechnik

The Screw Finder perfectly reflects the complexity of our products and guides customers and sales staff directly to the right product.

Daniel Honold, Article Data Management at REISSER Schraubentechnik

Our Products at a Glance

Too many options, complex product details, or countless configuration choices?
We provide the right guided-selling solution for every challenge.
Recommend exactly the right product based on each customer’s individual needs.
Configure complex products in real time.
Create error-free product sets and bundles.
Provide AI-powered guidance for problem-solving based on technical datasheets.

Enterprise-ready solution

Built for scale, designed for simplicity.
Our solutions adapts to your enterprise infrastructure while remaining intuitive to use.

Effortless Global Rollout

Scale to any market with market-specific product feeds and automatic translations. One solution, infinite reach.

Multi-Channel Deployment

Deploy across websites, mobile devices, in-store kiosks, and directly into sales environments.

Performance Tracking

Gain deep insights into user behavior, decision-making, and the effectiveness of your go-to-market strategy.

Seamless Integration

Connect with your existing CRMs, PIMs, ERPs, and CMS platforms. Your data flows where it needs to go.

Self Service-Platform

Build solutions with our intuitive drag-and-drop interface. AI-assisted mapping rules make setup effortless.

Channel Partner Integration

Empower your distribution network with white-label solutions and partner-specific configurations.

Customer Success Stories

Real results. Real customers. Real impact.
Join over 100 successful customer projects and start writing your own success story with excentos.

Ready to Transform Your Product Experience?

Join leading enterprises who trust excentos to scale their product knowledge and deliver exceptional customer experiences.

Frequently Asked Questions

Everything you need to know about our Guided Selling Solutions and how they can transform your business.
What is Guided Selling?
Guided Selling is an interactive approach that leads customers through a series of questions and recommendations to help them find the perfect product for their needs. It combines human expertise with AI technology to simulate the experience of speaking with a knowledgeable sales representative, making complex product decisions easier and more intuitive.
How does Guided Selling improve customer experience?
Guided selling uses intelligent questions and recommendations to help customers navigate complex product portfolios. Instead of overwhelming them with options, it identifies their needs and presents the most relevant products, like having an expert advisor available 24/7.
Can the excentos solutions integrate with our existing systems?
Yes, our Guided Selling Solutions seamlessly integrate with CRMs (e.g. Salesforce, HubSpot), PIMs, ERPs, CMS platforms, Sales Enablement platforms and more. We provide APIs for the most common enterprise systems.
How long does implementation typically take?
Most implementations are completed within 4-8 weeks. Our self-service platform with drag-and-drop interfaces and AI-assisted setup significantly accelerates time-to-value. Complex enterprise deployments may take longer depending on integration requirements.
Is the excentos Solution suitable for global enterprises?
Absolutely. Our solutions are designed for global scale with automatic translations, market-specific product feeds, and the ability to maintain consistent experiences across all channels and regions.
How does the excentos AI learn about our products?
The solution ingests your product data, documentation, and existing knowledge bases. Our AI combines this with years of proven guided selling logic developed by excentos. The result is a system that understands your products as well as your best experts.
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