• Digital Product Advice

    The Virtual Online Product Advisor

    AI powered product advice
    to make online shopping more efficient and customer focused

    Free online demo
  • Workbench

    The excentos Workbench

    Build your Product Guides in 5 simple steps
    and help your customers to find their perfect product

  • Slide Themes Products

    Choose the user interface
    which suits your product best

    We offer a range of different themes,
    all designed to optimize usability and user experience

    See available themes!

We help all kinds of brands and retailers to create Product Guides
which make their customers happy

45%

Increased conversion

98%

Higher session duration

55%

Increased shopping cart value

(6 months case study with segmentation of the entire shop traffic into visitors that used or never used the Product Guide)

We offer a range of product advice solutions
to suit the needs of your online business

Create a more efficient and enjoyable shopping experience for your customers


  • Pointing your customers in the right direction...

    Say "Goodbye" to customers getting lost in endless search pages.

    Product Guides provide your customer with a few relevant and easy questions which intelligently point them to their perfect product.

  • Produktsuche

    The effective & easy way to search

    Empower your customers to find the right product by providing them with the powerful and easy-to-use excentos search tool.

  • Digital Sales Process

    Get to know your customer better

    Find out exactly what products your customers want and generate more leads with artificial-intelligence based optimization.

    With Lead Generation tools and Channel Solutions, you create flexible Digital Sales Process along every touchpoint with your customers.

  • Customer Service

    The stress-free customer service alternative

    A digitalized customer service allows you to provide your customers with 24/7 customer care and support.

    With our clever chatbot, you can still track, manage and optimize the quality of your customer interaction.

What do our clients say about us?

  • Since the introduction of the excentos Product Guides, our return rate decreased by 8%. With only one Product Guide we were able to reduce costs by more than 200,000 € each year."

    - SportScheck

  • The excentos Gift Finder leads customers three times more often to a buying decision than customers who do not use the Product Guide."

    - myToys

  • excentos achieved 5 times higher conversion rates than any other search tool on our website. excentos Product Guides significantly increased our conversion and findability and improved customer loyalty and our product presentation."

    - Toshiba

Why excentos?

The comprehensive Guided Selling software for Digital Advice

Build a better shopping experience for your customers

Self-optimization

Optimize the product recommendations offered to your customers with the intelligent self-learing system.

Personalization

Make online shopping more fun for your customers and personally guide them towards products which suit their needs best.

Cross-selling

Tempt your customers with more suited products and watch your sales grow even further!

Omni channel

Product advice on the go! Whenever and wherever you need it, whether it be on mobile, desktop, email or instore!

See Full List

Latest news from excentos


All news and blog posts

Blog
News

Online shopping is changing
Find out how your business can become a part of it!


Let's talk about your project

Get in touch and a dedicated member of our team will be happy to help answer any of your questions.

Contact us

Start your free trial

Build your Product Guide for free! Our Workbench will lead you through the process step by step.

GET STARTED FOR FREE

We are happy to hear from you!

Would you like to know more about excentos Product Guides, our Services and Guided Selling?
Then call us or write us an e-mail. We are happy to answer all your questions.

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