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Advise every customer with a 360° B2B sales advisor
"The excentos Product Advisor makes our customers aware that not all forklifts are the same. We have the right product for every application."
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60% increased revenue with digital product advice
"We saw significantly higher growth rates for all products integrated in the advisor compared to the overall product range."
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Connect your Ecommerce to brick-and-mortar stores
“Not every tent can be built in every shop and not every sales rep. knows every product. Digital advice is ideal for providing good explanation of a product and visuals which complement the store’s product range.”
Brother
Printer Advisor
Printers come in various sizes, and depending on the use case, they can have different features. Finding a perfect fit is no easy task. Brother's Printer Advisor advises customers about printing solutions for home and commercial use. It provides explanation content when required, and uses bundle logic to provide an optimum printer recommendation.
Highlighted Features:
- Product bundle highlighting
- Bazaar Voice rating integration
- Multi-country setup
- Available in multiple languages
Globetrotter
Backpack Guide
The Backpack Guide gives quick recommendations for customers with existing knowledge through a dedicated list of hiking trips. The detailed advisory path calculates different aspects of hiking trips along with the user’s personal needs. Facetted search options allow users to further filter recommendations without altering the guide’s recommendation behavior.
Highlighted Features:
- Multiple use cases
- Explanation content
Nestle Health Sciences
Supplement Guide
The Supplement Guide can advise customers on multiple categories of supplements. Dietary needs are different, and the guide advises per individual profile. This user profile reflects dietary and health habits and seeks to understand the underlying reasons for supplement consultation.
Highlighted Features:
- Wide range of product categories
- Explanation content
Jungheinrich
Forklift Guide
The Product Guide gives an option for customers to connect with Jungheinrich at each stage of the advisory process. It contains features such as PDF generation, product comparisons, and lead generation functionalities. It also offers video explanation content and smart preselections, making it easier for customers to select specific product features.
Highlighted Features:
Douglas
Gift finder
When customers don’t know what gifts to find, Douglas’ gift finder helps them out. It doesn’t just factor in age and gender but also maps relationships and personal styles. Within minutes customers get great ideas for gifts that are insight-driven.
Highlighted Features:
- Widget configuration
- Customized theme
Vaude
Tent Advisor
The Vaude Tent Guide is the ultimate advisor tool for online customers. It asks simple questions to understand the smallest of needs and keys in factors that the customer may not have thought of before. The guide provides explanations on complicated topics and allows users to compare the advantages of different tents.
Highlighted Features:
- Comparison List
- Explanation content
Decathlon
Roller Sports Guide
The Roller Sports Guide gives a quick overview of the different roller sport sub-categories, making it easier for Decathlon’s online customers to quick-select their preferred sub-category. The guide also recommends products based on varying experience levels and uses explanation content to provide more information on products.
Highlighted Features:
- Multiple product sub-categories
- Explanation content
KOS Klima
Air Conditioner Configurator
The KOS Klima Configurator provides website visitors with a wide array of air conditioning options for their housing needs. The configurator offers different advisory paths as a user can opt for general advice but can also choose specific or budgeted designs. To ensure that the best recommendations are given, certain mandatory questions are set to get answers to essential questions.
Highlighted Features:
- Lead generation
- Available in multiple languages
- Explanation content
- Mandatory questions
Ortlieb Product Advisor
Digital advice for every product
Ortlieb deals primarily with bikepacking equipment, however, the Product Advisor offers product advice for other products in their 500+ assortment. The Product Advisor truly shows the expertise of Ortlieb when it comes to outdoor equipment, as every situation and need is mapped out.
Highlighted Features:
- Explanation content
- Reasoning texts
Rossmann
Foundation Guide
The Rossmann Foundation Guide recommends foundation shades and formats in quick, easy steps. Additionally, it factors in the customer’s skin profile and provides explanation content to pre-answer customer queries. Customers can also use facetted search to filter product recommendations to suit their needs.
Highlighted Features:
- Explanation content
- Reasoning texts
ABUS
Bike Lock Guide
The Bike Lock Guide integrates two recommendation paths, one for an absolute beginner with a low brand and product knowledge and the other for a previous customer who’s familiar with ABUS’ products. They provide advice to target groups with one digital solution. It makes it easy for a first-time user to understand the different advantages between variants and sub-categories of bike locks.
Highlighted Features:
- Multiple use cases
- Explanation content
Bio-Rad
Serology Pharmaceutical Guide
The Product Advisor provides a multi-select option allowing users to select multiple machines at once. This process saves time for B2B customers as they can ask for quotes on bulk orders instead of getting product recommendations and cost quotes for each separate machine.
Highlighted Features:
- Multi-product selection
- PDF Generator
laufen.de
Running Shoe Guide
With the Running Shoe Guide, laufen.de successfully converted their expertise and knowledge to their website. It provides recommendations only after factoring in a user’s complete profile. The profile includes a user’s running habits, past injuries, physicality, etc. It further provides reasoning texts to support recommendations and links visitors to their product testing pages.
Highlighted Features:
- Explanation Content
- Multiple advisory paths
Mera
Petfood Guide
Mera's pet food products keep pet health and nutrition requirements at the core of their formulations. The Product Guide features explanation texts to highlight product differences and advantages. Reasoning texts show the reasons why the recommended product fits the best.
Highlighted Features:
- Explanation content
- Reasoning texts
K&K
Marten repellent Product Guide
K&K uses our Product Guide to help customers find the right defense solution against damage caused by Martens. With lots of explanation content, it takes the user through a step-by-step process to assess risks and installation requirements. A user can choose special features and have the possibility to have the product installed through a specialist. The guide is available in 3 languages.
Highlighted Features:
- Available in multiple languages
- Explanation content
MyToys
Stroller Advisor
Equipment requirements for babies and growing children change as they get older. MyToys’ Stroller Advisor acts as a helpful tool for new parents to make an informed purchase decision. Explanation content address doubts by providing the best information and guidance.
Highlighted Features:
- Explanation content
- Reasoning texts
heroal
Door and Window systems Finder
The heroal Product Finder works as a digital assistant for Architects and Private customers to get door and window system recommendations. Through the advisory process, heroal informs B2B customers about their products across a range of categories.
Highlighted Features:
- Explanation content
- Wide range of product categories
reifen.com
Tire Advisor
As a specialist brand, their Tire Advisor helps visitors understand the essential factors for choosing tires. It uses explanation content at key stages so that even beginners can understand complex features. For every product recommendation a user can see stock availability and different delivery options.
Highlighted Features:
- Ratings integration
- Instore availability
- Facetted search
Schmalz
Vacuum Grip Advisor
The Schmalz Product Advisor uncomplicates the advisory process for website visitors, especially when they work with particular types of materials and technical specifications. Explanation content is used to understand precise details and to highlight robot compatibility. It has also been translated into multiple languages.
Highlighted Features:
- Explanation content
- Translated into multiple languages
Dometic
Cooler Guide
Cooler boxes are mobile-storage devices that have different features and capacities. The Cooler Guide brings together product variants, product features, and multiple use cases in one place. The recommender logic works to provide the best cooler that works for multiple use cases and includes features and specifications customers require.
Highlighted Features:
- Wide range of product categories
- Multiple use cases
- Reasoning text
Pro Optik
Eyeglass Advisor
The Pro Optik Eyeglass Advisor is an instore solution that supports on-ground sales staff with the help of guided advice. It helps them ask dynamic questions as per each use case, resolves product-related conflicts and automatically communicates changes in the product range and marketing strategy. It also supports cross-selling, upselling and promotes sales strategies effectively across all Pro Optik stores.
Highlighted Features:
- Web analytics
- Cross-selling and Upselling
- Digital sales assistance
