• About us

    Our mission

    Be the #1 Guided Selling platform providing human-like shopping advice for businesses to sell smarter and learn more about their customers.

Our story

excentos was founded in 2007 with the goal to make the online selling experience at par or even better than what is experienced in-store with a human sales representative. In 2017, after 10 years of working with established brands, Ecommerce and B2B companies, we took another big step forward with the creation of the Workbench - our powerful self-service platform. We have developed Product Guides for hundreds of product categories, spanning various countries and in different languages.


Small business or large corporation?

We believe that artificial intelligence should be accessible for everyone. We thus work hard to provide great out-of-the-box solutions for smaller businesses and complex customized solutions for multi-national corporates. You can use excentos with just a couple of products with an optimum budget, or scale up our platform to take care of complex product assortments and integrate your Guided Selling solution into the sophisticated IT requirements of multi-national corporations.


Global solution

Our worldwide hosting and cloud operations with certified partners allow us to scale your Product Guides into any market of the world. Our global reach started from our headquarters in Germany, but we are now proud to say that excentos is used by major brand and Ecommerce websites in Europe, North America, South America, Asia, Africa and Australasia.

What we believe in




Accessible AI

We believe AI technologies should be accessible to all businesses, regardless of their size and technical skills. We strive to offer easy-to-use AI tools that take out the pain and are affordable.


Design = User first

We optimize until we take out every hassle, especially in complex purchase decisions. But the best UX doesn't stop with our Product Guide frontends, our backends are carefully planned too, so the power to create great designs is at your fingertips.


We love products

We've grown up testing products, reading reviews, admiring nice gadgets and counting USPs of our favorite products. We now have the chance to live that passion across hundreds of different industries and our task is to make your users experience that product expertise.


Flexibility and affordability

We always work towards providing the right pricing for our customers, hence you can expect fairness and flexibility when choosing any of our solutions.



We are experts in Guided Selling

Our Product Guides increase shopping cart value, increase conversions and reduce returns. AI and Machine learning are at the heart of our solutions, hence our product recommendations are precise and personalized.

Our team is passionate about working with our customers to find the right solution that fits their needs.

CASE STUDIES SHOW UP TO:

45%

Increased conversion

98%

Increased session duration

55%

Increased shopping cart value

-10%

Reduced returns


Customers across many different industries




We're hiring!

We're on the lookout for new talent and that might be you.

See Jobs