Welcome to excentos Documentation Space

we provide valuable documentation on various topics to help you get the most out of your Guided Selling Solution.
Our documentation space covers the following topics:


General Documentation


excentos Workbench

How to use the excentos Workbench to build Product Guides yourselves, edit its recommendation behavior and content and roll it out to many markets


Docu upon request in our Customer Support Space (login required)

Web Analytics

Introduction to the excentos Web Analytics tool. How to monitor your data effectively and how to get the most out of your usage of data


Docu upon request

User Profiles

How to collect user profiles based on the Product Guide's answer options, and how to make most out of this valuable data for curated shopping / personalization services


Docu upon request

Technical Documentation


Product Data Feed Requirements

How to provide your Product Data to excentos and what we require the feed to contain

> Details

Service and Stage Environments

How to use the excentos service and stage Environments to effectively test and operate different versions of your Product Guides

> Details

Site Integration
& Quick Test

How to integrate Product Guides into your website, shop, e-Commerce or CMS with one simple line of script code. Make a Quick Test to see if it works.

> Details

E-Commerce Tracking

How to track successful orders with excentos Web Analytics

> Details

Pre-Loading

How to pre-load the excentos Client for an even faster loading performance

> Details

Theming Framework

CSS and HTML implementation / customization for theming the Product Guide's user interfaces


Marketing, SEO, Content and Images

Marketing and SEO Concepts

Creating Landing Pages and Integration Pages: How to drive traffic into the Product Guides, what Landing Pages, links and banner show great conversion and how to maximize SEO effects and increase your search engine

> Details

Helpful Product Guide Content

How to copywrite content for the Product Guides (e.g. explanation texts, questions and answer options)



Product Guide Images

How to choose meaningful mood images and explanation images for your Product Guide




> Details

Notes

Please note that there is restricted access to some parts of this documentation space for excentos' customers, partners and prospects only. Please contact us if you require access to any documentation or if you are missing a documentation topic.

There is a lot more documentation on our backends, our tools and web-services in the seperate excentos Customer Documentation Space. The Customer Documentation Space is limited to our customers and partners. Please contact us to get access.


Wir freuen uns von Ihnen zu hören!

Haben Sie noch Fragen zu unseren Product Guides, Guided Selling oder unseren Services?
Dann schreiben Sie uns eine E-Mail. Wir freuen uns darauf, Ihre Fragen zu beantworten.

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